Shipping policy

Delivery Policy

At Nutrovia, we aim to deliver your wellness essentials safely and promptly.

• Orders are normally delivered within 4–5 working days after confirmation.

• Delivery times may vary depending on the customer’s location, public holidays, weather conditions, courier delays, or other circumstances beyond our control.

• Customers are requested to provide a complete address and an active phone number to avoid delivery delays.

• Our courier partner may contact you before delivery. Please ensure someone is available to receive the parcel.

• If your order does not arrive within the expected timeframe, please contact our customer support team with your order number so we can assist you.

• Nutrovia is not responsible for delays caused by incorrect or incomplete delivery information provided during checkout.

Delivery timelines are estimates and may vary for remote or non-service areas.